Your leadership skills and the values you model as Housekeeping Manager will inspire your team not only to ensure an exceptional in-room guest experience, but also to grow their careers.
Summary of Responsibilities:
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
Overseeing the operational aspect of ensuring the overall cleanliness and maintenance of all guest rooms and public areas within the hotel, consistently adhering to corporate and property policies and standards.
Assist in handling guest feedback and follow through on action taken .
Liaise with Front Office, Engineering and other related departments to coordinate guest service and resolve emerging issues promptly.
Ensure high morale and productivity levels through staff planning, recruitment, training and development and on-going communication including performance reviews and career development discussions.
Oversee general office administration including payroll, scheduling, lost and found, ordering supplies and inventory control, including uniforms.
Daily monitoring of labour, expenses, and preparation of monthly reports.
Ensure a safe work environment is maintained at all times and that all employees are committed to working safely.
Ensure that all WCB Claims are handled promptly and effectively and manage the Gradual Return to Work program.
Fostering an environment of open communication and creative problem solving.
Ensure consistently high productivity levels innovation and creativity is key.
Other duties as assigned.
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