Hotel Receptionist Job Description
• Answer the phone at the front desk to respond to current and prospective guests’ needs
• Book reservations for individuals, families and groups as required
• Greet walk- in guests and guests with reservations when they arrive at the front desk
• Communicate guests’ requests and complaints to the appropriate department
• Ensuring the reception area is kept neat and tidy.
• Preparing bills and taking payments
Hotel Receptionist Qualifications and Skills
• Female with Husband Visa / Family Visa
• English and Arabic
• Excellent oral and written communication skills
• Friendly phone manner a must
• Familiarity with the hospitality industry a plus
• 1 -2 years customer service experience preferred
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